Thursday, 10 January 2013

Organisers' ETHICS

I find it perplexing that certain event organisers' would at times advertise their email address(es) and/or hp number(s) in the flyers/event prospectus but would NEVER bother replying to queries sent via email and/or hp. While the majority of the organisers would be responsible in answering to queries there is a small breed that gives organisers a bad name. I've nothing personal against any of the organisers but the point I'm trying to make is that if you've listed your respective hp number(s) and/or email address in the flyers then DO MAKE SURE you reply to queries ....ORGANISERS ETHICS 101.

There was an organiser who would not answer to any of the queries I'd made but when a query with regards to payment was made, a reply came...WTx!!??

In 2012,the family took part in more than 20 events, the majority of them held in KL( OCM, SK Desa Tun Hussein Onn, PKS Cochrane, Sri Hartamas-PCA & Primary School, DTCC Wilayah Complex, TTDI, Kepong and RSC) and Selangor (PJ, Shah Alam-AMPAC and Subang Jaya-Summit Complex). We'd also travelled to Kuala Terengganu and Penang. By virtue of this involvement/participation, am able to compile a list of helpful and unhelpful organisers vis-a-vis responding to queries via hp and/or email.

Not in any particular order of preference (more in terms of my engagement chronology), the following organisers and/or arbiters have been VERY HELPFUL in answering to my queries...be it via SMS and/or via the email:-
(1) Louisa - Polgar Chess Academy(PCA)
(2) Hamid Majid - NAG 2012 & Swensen
(3) Cikgu Azwan - 4th KL Scholastic
(4) Stonemaster Fadli - MBPJ Open
(5) Lim Tse Pin - CAS Events, 18th Kepong Juniors & 1st Summit Juniors Open
(6) Syazrin - Nf6 Juniors Challenge
(7) Tan Eng Seong - 4th Penang Heritage City
(8) Najib Wahab - Nf6 Juniors, NJCC 2012 & DTCC Golden Special

Having said that, I find the following advertised contacts rather UNHELPFUL:-
(Read: NEVER reply(ies) to email and/or hp queries despite having advertised them)
(1) 013 - xxxxxxx (RJT)
(2) 01x - xxxxxxx (SKSH)
(3) 01x - xxxxxxx (ID)
(Note: Still thinking whether, their numbers and/or emails should be revealed)

A common theme observed in the UNHELPFUL list were queries related to:-
(1) Whether the event is a rated event or not;
(2) What are the numbers participating in the event to-date; and,
(3) What or where to view the official results.















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